SOLUTIONS
Make The Journey To Belonging Transition A Resounding Success
Fifty Thousand Foot specializes in exactly this type of transformation. We understand both worlds: the old developmental services model AND the new fee-for-service model. We’ve helped numerous organizations navigate similar business model transitions. We’ve mapped out every step, anticipated every challenge, and developed solutions for every obstacle.
We provide the expertise you need while you focus on what you do best—serving your participants.
Our Approach
We build a customized approach for all our clients as no transformation is the same and no organization is the same. In order to achieve the most advantageous results, we follow a few steps to ensure we are on the right path forward.
1. Assessment & Roadmap
We start by understanding exactly where you are and where you need to go.
2. Foundation Building
We build the systems, processes, and infrastructure you need to be successful.
3. Culture & Skills
We help your team develop new capabilities. From social service culture to customer service excellence.
4. Implementation
You enter the new marketplace with confidence, ready to compete and win clients.
WE OFFER A WIDE ARRAY OF SERVICE TO MEET TRANSFORMATION NEEDS
Pricing and Cost Strategy Development
We help you understand your true service costs, develop competitive pricing models, and create transparent fee structures that attract clients while ensuring profitability.
Customer Experience Design & Service Innovation
We map client journeys, develop unique service offerings, and create retention strategies to keep clients choosing your services over other organizations.
Organizational Culture Transformation
We guide your team through the shift from compliance-focused social service culture to customer-focused business culture while maintaining your mission.
Technology Infrastructure Implementation
We design and implement client portals, billing systems, CRM platforms, and digital tools that meet client expectations in a competitive marketplace.
Change Management & Implementation Support
We manage the entire transformation process, ensuring minimal disruption to current services while preparing for the 2027 deadline.
Capacity Planning and Management Systems
We develop flexible staffing models and resource allocation systems that allow you to scale services up or down based on client demand rather than fixed government allocations.
Brand Development and Positioning Strategy
We create compelling brand identity, messaging frameworks, and market positioning that resonates with clients and families who now have choice in service providers.
Outcome Measurement and Quality Assurance Programs
We design client-focused outcome measurement systems that demonstrate tangible value and positive results directly to clients and families making purchasing decisions.
Family Engagement Planning
We create targeted strategies for engaging, educating, and maintaining relationships with family members and caregivers who influence service selection decisions.
What Does Success Look Like?
International Success
Successful transition is possible as we have examples from markets that have already transformed. These organizations struggled initially, then thrived with the right approach.
Fifty Thousand Foot Success
Successful transition are what we do. Imaging being the provider families actively choose and having a waiting list instead of worrying about client loss.
Australia's NDIS Transformation
Australia transitioned from a fragmented state-based welfare system to the National Disability Insurance Scheme (NDIS), which introduced a market-based approach where participants receive individualized funding packages to purchase services directly from providers. This shift moved from block funding of organizations to a fee-for-service model where providers compete in an open market and are paid based on the services they deliver to individual NDIS participants
New Zealand's Disability Services Reform
New Zealand transformed its disability services from a government-managed system to a more person-centered approach that includes Individualised Funding (IF) and increased choice and control for individuals with developmental disabilities. The reform shifted away from traditional government-contracted services toward a model where individuals can direct their own funding and purchase services that best meet their needs, creating a more competitive market-driven environment for service providers.
What Our Clients Say
We could not have made this transition without the timely support and implementation know-how.
Vas Rao, VP CIBC
The Fifty Thousand Foot Team changed my business in so many ways.
Brian Litvin, Owner Litvin Muir
One of the best transition and implementation specialists in the business.
Chris Anstead, KeyWillow
Copyright © 2025 Fifty Thousand Foot Inc. All rights reserved.